Postal company RETURNED letter to citizen of Mostar because it was addressed in CYRILLIC

A letter addressed in Cyrillic and sent to an address in Novi Sad was returned to the sender from the post office of the Croatian postal service in Mostar with the message that „writing in Cyrillic is forbidden“.

The mail was posted on April 7 in the main branch of the Croatian postal service in Mostar, and it was returned to the sender today, reports Oslobodjenje.ba.

The citizen of Mostar, to whom the mail was returned, said that the post office of the Croatian postal service in Mostar took the envelope without any problems.

„The mail was registered with a return receipt and the shipping fee was BAM 16.80. Today, I got the envelope back. Confused, I asked the postman what the problem was. Together we concluded that the envelope contained a sticker that read `writing in Cyrillic is forbidden`, stamped with the Zagreb postal service stamp,“ the citizen of Mostar said.

He pointed out that this was an important mail that was supposed to arrive in Novi Sad (25 Bulevar Mihajla Pupina) within a certain deadline. This citizen of Mostar asks whether the Cyrillic script is an official alphabet in BiH or not.

„If the mail could not be sent in Cyrillic, then they were obliged to say so at the reception. Not only was damage caused to me because my important documents did not arrive on time, but I am also hurt as a person and shocked,“ said this Serb from Mostar.

Croatian Post Mostar issued a statement regarding this case.

They refer to the „General Conditions for the Provision of Postal Services“, which state that „a shipment sent abroad may be addressed in the script of the country of destination, provided that the name of the place and the name of the country of destination are written in Latin script.“

They add that the sender did not address his shipment in accordance with the provisions of the „General Terms and Conditions for the Provision of Postal Services“, and for that reason the sending of the shipment was denied. They said that they were sorry that the sender had a bad experience with sending the letter in question.

Izvor: 021

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