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    More and more people pay online, trust in online shopping is growing

    MasterIndex, a traditional survey by the Mastercard company on the financial habits and needs of active cardholders in Serbia, has confirmed that online payments have become an integral part of the financial culture of Serbian citizens and that this type of payment is recording a continuous growth trend.

    MasterIndex data show that as many as 83 percent of respondents use online payments, which is an increase of 22 percent compared to the year before the pandemic. 45% of them buy clothes and shoes, 28% buy sports equipment, and 25% buy groceries and household items. People are increasingly visiting online stores to buy electronic devices (21 percent) and furniture (17 percent).

    The MasterIndex survey in Serbia reveals that 55 percent of online shopping users use cards in general, regardless of whether they are debit, credit or internet/prepaid cards. Cash is used by 48 percent of users, while 42 percent of respondents use e-banking, or m-banking apps as an option to pay for goods and services ordered online.

    Izvor: BIZLife

    Foto: Mastercard

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